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Troubleshooting & FAQ

  • What to check if the MindPlay program is "freezing"

    What to check if the MindPlay program is “freezing” The most common reason for slow or choppy program perform...

    Aug 10, 2016 10:31AM MST
  • Ensuring Network Access

    With MindPlay Virtual Reading Coach (MVRC) it is important to ensure full access across the school/district ne...

    Aug 11, 2016 08:48AM MST
  • MindPlay Diagnostic Tool

    Use this link to automatically test a site: https://www.mindplayvirtualreadingcoach.com/diagnostics Press “Cl...

    Dec 12, 2016 10:40AM MST
  • How To Take a Screenshot

    This article describes how you can take a screen shot on a Windows, Mac, Chromebook, and iPad device. Windows...

    Jan 05, 2015 01:49PM MST
  • How Can I Help My Student?

    Helpful Hints: 30 minutes 4 times a week is the minimum usage required, students may login 5 days a week or...

    Feb 26, 2019 09:46AM MST
  • Data Security Provisions

    1. DATA SECURITY PROVISIONS Architecture: MindPlay software is a cloud computing product following the Saa...

    Feb 26, 2019 09:46AM MST

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  • Call Us Toll-free @ 800-221-7911
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